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Terms of Service

Last updated: April 13, 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) govern your access to and use of the Discovrly website, platform, services, and features (collectively, the “Service”) provided by Discovrly Inc. (“Discovrly,” “we,” “us,” or “our”), a Delaware corporation.

By accessing or using the Service, or entering into an annual contract with us, you agree to these Terms. If you are acting on behalf of a company, you represent you have authority to bind that entity.

We may update these Terms. Continued use after changes means acceptance. Material changes will be notified via email or in-app notice.

2. Description of the Service

Discovrly is an operating system for product teams. It centralizes research, insights, feedback, and signals to help generate decisions, PRDs, user stories, tickets, and more. The Service includes integrations with your internal tech stack (e.g., Jira, Slack, etc.) to accelerate research. Access is via annual contracts—no freemium model.

3. Eligibility, Accounts, and Contracts

You must be at least 18 (or the age of majority) and have legal capacity. Accounts require accurate information. You are responsible for account security.

Annual contracts are governed by a separate Order Form or agreement incorporating these Terms. Subscriptions auto-renew annually unless canceled per the contract. We may suspend access for non-payment.

4. User Content, Research Data, and Licenses

You retain ownership of all research data, interview notes, feedback, uploads, and other materials you provide (“User Content”).

You grant Discovrly a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, analyze, and use your User Content solely to provide, maintain, improve, and deliver the Service (including AI-powered generation of outputs and training/improving our models where permitted).

For AI-generated outputs (e.g., PRDs, tickets): As between you and us, you own the outputs, subject to our underlying IP. You receive a limited license to use outputs for your internal business purposes. We do not guarantee their accuracy or completeness.

You represent that your User Content does not infringe third-party rights and complies with laws. We may remove violating content.

5. Acceptable Use

Use the Service only for lawful business purposes. Prohibited: violating laws, uploading harmful code, scraping without permission, interfering with the Service, or using it to compete with us. We may monitor and terminate for violations.

6. Intellectual Property

The Service, our technology, and branding are our exclusive property. You get a limited license for permitted use during your contract term. Reverse engineering is prohibited. Outputs may incorporate our IP.

7. Subscriptions, Payments, and Billing

Fees are set in your annual contract/Order Form. Payments are due as specified; late payments may incur fees. Subscriptions auto-renew. You are responsible for taxes. We may change pricing with notice for renewals. No refunds except as required by law or specified in your contract. On termination, access ends, but you may request data export (subject to fees/timelines in your contract).

8. Termination and Data Export

We may terminate or suspend for breach, non-payment, or other reasons. You may terminate per your contract. Surviving sections include IP, liability, indemnity, and governing law.

Upon termination, we will provide reasonable assistance for data export where feasible, per your contract.

9. Disclaimers (Including AI-Specific)

The Service is provided “AS IS.” We disclaim all warranties, including accuracy of AI outputs, uninterrupted service, or fitness for your needs.

AI Outputs: Generated content may contain errors, hallucinations, or inaccuracies. It is not legal, financial, or professional advice. You must independently review, validate, and take responsibility for all decisions based on outputs or research insights.

Integrations with third-party tools are at your risk; we are not responsible for those services.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, consequential, or punitive damages (including lost profits or data). Our total liability shall not exceed the total fees you paid in the 12 months before the claim (or $100 if none).

11. Indemnity

You agree to indemnify us against claims arising from your User Content, breach of these Terms, or misuse of the Service or outputs.

12. Third-Party Services

Integrations (e.g., with your tech stack) are subject to those providers’ terms. We are not liable for them.

13. Privacy

Our Privacy Policy is incorporated here. It describes how we handle research data and personal information.

14. Governing Law and Dispute Resolution

These Terms are governed by Delaware law, without regard to conflicts principles.

Disputes shall be resolved by binding arbitration in Wilmington, Delaware, under American Arbitration Association rules (single arbitrator). You waive class actions, representative actions, or jury trials. Small claims court is allowed if eligible. This applies to the fullest extent permitted by law.

15. Miscellaneous

  • Severability, no waiver, entire agreement.
  • Export controls compliance.
  • DMCA notices: Contact us below.

16. Contact Us

Discovrly Inc.
Universal Registered Agents, Inc.
300 Creek View Road, Suite 209
Newark, New Castle County, DE 19711

Email: hello@discovrly.com (general inquiries)

privacy@discovrly.com (privacy and data requests)